Which term refers to the amount of work completed in a set period?

• A. Productivity
• B. Efficiency
• C. Accuracy
• D. Capacity

Answer: (A)

Measuring output over time is what productivity describes. It tells you how much work is completed in a given period, essentially the rate of output. For example, if a machine produces 120 units in 4 hours, productivity is 30 units per hour. This concept focuses on quantity per time, not how efficiently resources are used. Efficiency, by contrast, looks at resource use relative to output, so you can be efficient without necessarily having high output. Accuracy is about correctness of the work, independent of how much you produce. Capacity is the maximum potential output under current conditions, not the actual amount completed in a period.